Urban Antler Creek Crafts, LLC does not accept returns unless the item is defective or there is an issue with the order you requested.

Please note that Urban Antler Creek Crafts is not responsible, for items lost, damaged, or delayed in the mail service.

Due to the personal nature of our business Urban Antler Creek Crafts, LLC will take return requests on a case by case basis. Thank you in advance for your understanding.

Please verify that all information is entered in correctly before submitting your custom order. Please check spelling, color, size or any specific instructions before ordering. We will verify your information before completing the order. Urban Antler Creek Crafts, LLC is not responsible for ordering errors.

All return request must be done within, 10-days of receiving your order.

For a return to be considered please return item, unused and in its original packaging. Please also supply proof of purchase.

Please contact us at [email protected] to initiate a return. Once your return is approved and accepted, Urban Antler Creek Crafts, LLC will send you a return shipping label, with instructions where to send your package. Please do not send the item to Urban Antler Creek Crafts, LLC without contacting or requesting a return shipping label.